About Jak Dickin

As an IT Support Engineer, Jak helps to optimise, manage, and support the Group’s IT systems while contributing to projects that deliver Cura Terrae’s IT and information systems strategy. Working closely with colleagues across the business, he ensures users receive reliable technical support and that IT services continue to meet the needs of the growing organisation.

Before joining Cura Terrae, Jak spent four years working for a Managed Service Provider (MSP), progressing from a 1st Line Support Engineer to a Professional Services Specialist. During this time, he supported hundreds of organisations, ranging from small businesses to enterprises with more than 10,000 users, across sectors including fitness, education, construction, and financial services.

His experience includes delivering customer onboarding projects, server installations and migrations, and supporting organisations in responding to cybersecurity incidents while helping strengthen their long-term security posture.